Forum Discussion
apple watch series 6 no data on cellular
- Hace 4 años
I'd double check for software updates to make sure it's running the latest software. If the issue is following you to multiple locations, checking on or filing a Trouble Ticket with our engineers is the best route. If you've filed one already, are Tech Care team can check on it.
tmo_mike_c wrote:I'd double check for software updates to make sure it's running the latest software. If the issue is following you to multiple locations, checking on or filing a Trouble Ticket with our engineers is the best route. If you've filed one already, are Tech Care team can check on it.
I really hope that y'all try to get this problem fixed. I have a series 6 and it will show "no connection" for the status of my plan. And I'll still be able to make calls but I can't send or receive my texts. I've spoken to about 6 different people and there seems to be no solution. It's very frustrating to be paying for cellular and not receiving what I have paid for. And I've pretty much been getting the run around from tech support and digits representatives. They will keep saying that it is working since I can make calls which is not the case at all. It isn't working when it saying "no connection" since I cannot send and receive my text messages. I didn't always have this problem. And I see many people on this forum have the same problem with the no connection and also with the iccid saying "no sim" it does it on and off. hopefully the engineers can do something about this. They need to acknowledge that this problem does exist and try to find a solution for it. I am highly disappointed right now. I have just file a ticket with someone in the digits department & they said they will get back to me, which I have a GREAT feeling that they will not. As others on here have said they not got a response back. This needs to be fixed.
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