Forum Discussion

Lavendixie's avatar
Lavendixie
Network Novice
Hace 5 meses

As of July 19 i can only send texts. No placing or receiving calls or talk-to-text feature

As of July 19 i can only send texts. No placing or receiving calls and talk-to-text feature quit. How can I restore these?

  • They might be on Facebook, also. If not, if I were you, I would make an x account for this. I had an account problem that Customer Care couldn't fix, after several phone calls over several weeks. T-Force on Twitter (back then) fixed it the day I contacted them. Good luck. 

    Or, can you go into a T-Mobile or Apple store?

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    Can you call Customer Care by dialing 611?

    Or, contact TMobileHelp on x.

  • Thank you for your suggestions!  Call to 611 failed too.  I don't have an x account.

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    They might be on Facebook, also. If not, if I were you, I would make an x account for this. I had an account problem that Customer Care couldn't fix, after several phone calls over several weeks. T-Force on Twitter (back then) fixed it the day I contacted them. Good luck. 

    Or, can you go into a T-Mobile or Apple store?

  • I wondered if other TMobile users’ phones were screwed up after that network disaster yesterday.

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    I didn’t see anything on macrumors.com

  • syaoran's avatar
    syaoran
    Transmission Titan

    Talk to text is an on-device feature.  If all of these issues started at the same time.  It is more than likely an issue with your device.  Have you tried performing a Network Reset on your device and then powering it off for at least 5 minutes to allow it to refresh its connection to the T-Mobile network?