Estimated ship date earlier than what says on website

The initial ship-to date is 90% of the time a "worst case" scenario. They try to set realistic expectations. That forecasted shipping date can be updated, you can track the shipment right from the T-Mobile App. Also tracking info is emailed to you so click on the link in the email if you can't find it on the App. But if you're still not finding the answers that you're looking for call into care. 611 from your phone, or chat online