Forum Discussion

Tomo_Nakazato's avatar
Tomo_Nakazato
Network Novice
Hace 2 años

I want to cancel my contract.

.

  • What contract? The only contract Tmobile has is the phone equipment plan or EIP. You just need to pay that off to cancel service.

  • gramps28's avatar
    gramps28
    Router Royalty

    Why are you being so pedantic? This was a response a year ago and another poster responded a year later. I asked if he was going to port his number and if they were porting it will be a start.

    So which one do you have an issue with or are you just trolling?

  • elliwigy's avatar
    elliwigy
    Transmission Trainee
    gramps28 wrote:

    Why are you being so pedantic? This was a response a year ago and another poster responded a year later. I asked if he was going to port his number and if they were porting it will be a start.

    So which one do you have an issue with or are you just trolling?

    No need to insult others. I wasn't being pedantic, just stating a fact. If anything you are being "pedantic" in continuing to respond to me trying to prove you are correct somehow.

     

    I simply stated a fact that you do not have to pay off the device/s in order to cancel service, plain and simple. The comment I replied to also wasn't a year old, it shows it as being a month old. When I viewed the recent posts it was near the top indicating it had recent activity, not that it matters as my statement applied a year and even longer ago as well as today.

  • gramps28's avatar
    gramps28
    Router Royalty

    It's apples and oranges. If you want to leave  Tmobile you might as well pay off the phone and be done with them.

  • elliwigy wrote:
    gramps28 wrote:

    What contract? The only contract Tmobile has is the phone equipment plan or EIP. You just need to pay that off to cancel service.

    What contract? The phone equipment plan or EIP is a contract so maybe that is what he is referring to? And you are incorrect, he doesn't need to pay it off to cancel service. He can cancel service and the remaining balance will then become due fir the equipment.

    so what you are saying is for the OP to be free and clear..they must pay off what is owed on the EIP in order to fully cancel and be away from TMO?

  • elliwigy's avatar
    elliwigy
    Transmission Trainee
    gramps28 wrote:

    It's apples and oranges. If you want to leave  Tmobile you might as well pay off the phone and be done with them.

    Apples and oranges are very different. To each their own, some people will just cancel and some will pay off their phones and then cancel. It's their choice.

  • elliwigy's avatar
    elliwigy
    Transmission Trainee
    fireguy_6364 wrote:
    elliwigy wrote:
    gramps28 wrote:

    What contract? The only contract Tmobile has is the phone equipment plan or EIP. You just need to pay that off to cancel service.

    What contract? The phone equipment plan or EIP is a contract so maybe that is what he is referring to? And you are incorrect, he doesn't need to pay it off to cancel service. He can cancel service and the remaining balance will then become due fir the equipment.

    so what you are saying is for the OP to be free and clear..they must pay off what is owed on the EIP in order to fully cancel and be away from TMO?

    Nope. Just saying they technically don't have to pay off the devices in order to cancel. They don't even have to pay them off then cancel to be free and clear, they can cancel and pay them off afterwards also if they want to be free snd clear. Theres a few options.

  • true..but if you want it unlocked to use on another carrier you’ll have to pay it off...

  • elliwigy's avatar
    elliwigy
    Transmission Trainee
    fireguy_6364 wrote:

    true..but if you want it unlocked to use on another carrier you’ll have to pay it off...

    That has already been established. Original question was someone saying they want to cancel their contract and the various options were already provided.

     

    1. Cancel, if has device payments they will also become due in full once account is cancelled (if you have device aggreements.)

    2. Pay the phones off then cancel to be free and clear.

    3. Port out (pay phones off and unlock first if planning to use them on another carrier) which will cancel the lines automatically.