Forum Discussion

Genene's avatar
Genene
Network Novice
Hace 2 años

IPHONE 13 pro max not recognizing SIMS Card.

My son received a message one day stating that 

his phone did not have a SIMS Card in it, although he has never taken it out. Ever since, he has to use his email to send messages. He has a IPhone 13 Pro Max. He has tried to take it and put it back and everything. This happened a couple weeks ago.

  • and did you guys by chance take it in to replace the sim card in case the sim card itself is dead?

  • Genene's avatar
    Genene
    Network Novice

    Well the closest T Mobile store is over 4 hours away unfortunately, so no.

  • swap sim cards with yours. if it starts working then you know its a sim card and it needs to be replaced. if it indeed ends up being the sim card TMO i believe can send you one but not sure how long it’ll take to get there.