Forum Discussion
NO CUSTOMER SERVICE SUPPORT>>>PHONE OR CHAT!!!!!!!
I would like to know, why T-mobile no longer has Customer Service phone support any longer, nor do you have chat support. It might be time to find another carrier.
Unfortunately the Tmobile support got flooded with phone calls from the forced migration of grandfathered plans last week that only affected 1% of plans.
A poster reported that Tmobile support was getting over 9,000 calls about forced migration causing issues with the system.
Must be a very recent change, because I had a conversation with a phone rep a little over a month ago to change my plan and back date it to get a iPhone 15 deal. Was very quick and efficient.
