Forum Discussion
iphone 14 pro max order
hi all! so i ordered my iphone 14 pro max (deep purple, 256 GB) on 9/17. it said tmobile had it in stock and my card was charged just shortly after… it was confirmed by a tmobile rep that they only c...
ellysewood wrote:this same thing is happening to me currently. it said it was supposed to ship by the 20th and deliver on the 21st (today) , my charge is still pending on the account and i have gotten zero tracking info, but when i go to my equipment plans, it says that the new phone is active as of the 20th and that it has shipped, so i’m just very confused… is my order still processing after 5 days, is it shipped, is it coming? please help tmobile.
see that’s where it’s opposite for me. i got an email early this morning that my package has shipped! then shortly after i got an email from UPS saying shipment info received, but when i go on my t-mobile app, it still says my order is being processed. i’m so sick of messaging tmobile about these issues and they’re probably sick of me too but i am having a hard time understanding what is going on
