Forum Discussion
iphone 14 pro max order
Blueberry9876 wrote:This isn't always true. I was charged when I ordered on 9/9, expecting ship date was supposed to be 9/16 and I've heard nothing. It hasn't shipped, the ship date hasn't been updated and I've sat waiting to talk to someone for hours on both phone and chat without any success. I never had this issue with Sprint, only since they've merged with TM. I understand delays but the lack of updated information is ridiculous.
T-Mobile charges you when you first process the order to make sure you have funds to ship the device. It is usually refunded and then charged again once shipped.. but it varies per person.
As so the device and transparency is difficult as apple makes only so many devices per carrier with the first come first serve. You will more than likely receive your device before your estimated dates.
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