Forum Discussion
inahmallari
Hace 4 añosNewbie Caller
Warehouse "never received" my trade-in device
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trad...
- Hace 4 años
The warehouse in Lewisville, TX belongs to Assurant. If they claim they don't have it and yet you have proof they received it. Then call T-Mobile and have the device blacklisted. I would also call USPS and have them open up an investigation as well.
Lynnx
Hace 4 añosNetwork Novice
Hello no it’s been almost a year and they haven’t resolved anything, not have they tried compensating in any other way … I just spoke to someone this weekend in hopes of getting something resolved !! They’re blaming the delivery company at this point !! Ridiculous