Forum Discussion
Warehouse "never received" my trade-in device
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trad...
The warehouse in Lewisville, TX belongs to Assurant. If they claim they don't have it and yet you have proof they received it. Then call T-Mobile and have the device blacklisted. I would also call USPS and have them open up an investigation as well.
I am ALSO a victim of Tmobile's SCAM. I did two trade-ins in December and thought all was good until I stopped giving my trade-in credit. First time I called they said the warehouse might have misplaced it and they needed to search for it… NEVER got back to me.. Next time I called and the supervisor accused me of sending in an empty box. Next, I called they said the IMEI was never found at the warehouse therefore it's MY FAULT and I never sent them a phone. NOW they're accusing USPS WTF This is so ridiculous..!!!
I have read too many similar stories which means we are being targeted and scammed for hundreds of dollars worth. I am on board to get on any legal action. PLEASE email me as well to join in on this - andrea-savin@hotmail.com.
