Forum Discussion
Warehouse "never received" my trade-in device
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trad...
The warehouse in Lewisville, TX belongs to Assurant. If they claim they don't have it and yet you have proof they received it. Then call T-Mobile and have the device blacklisted. I would also call USPS and have them open up an investigation as well.
I never recieved a shipping lable to send in my trade in. My trade in value is only $175 but if i dont send in the trade in am i gonna have to pay the full amount of the phone upfront. I cant for the life of me get them on the phone i have called to tell them i need a shipping lable and they arent helping at all
