Precio Fijo

Maybe it’s time I switch back to Straight Talk 🤔 for phone service and try out that fiber optic Internet service with Wyyred. 🧐 

https://www.straighttalk.com

https://www.wyyerd.com

I believe all Utilities are regulated by the state. Everyone should also file a complaint with the California Public Utilities Commission immediately. 

I just filed with the FCC as well. When I called TMobile, I was told since I didn't have a written contract, they could change rates anytime they wished. I pointed out their long-term promise of no rate change, but obviously didn't do any good. So much for a "promise made is a promise kept." I'm looking for alternatives. 

AnikR wrote:

I have 2 T-Mobile plans. One with 8 lines (plus car tracker with T-Mobile Sync up Drive), and another with 3 lines.

This means that I would be giving T-Mobile more than $500 extra per year.

Looks like an FCC complaint is appropriate, I have done complaints against Verizon Wireless, Verizon FiOS, and At&t with success for numerous things like hidden fees tacked on, not being reimbursed for days I had no services, customer service reps tacking on extra things on my account so they get a better commission at my expense, etc. 

https://consumercomplaints.fcc.gov/hc/en-us

 

I wouldn't be surprised if there is a class action but if it happens the settlement amount will basically be a small dent in comparison to the extra money we'd pay to T-Mobile in the long run.

Logged my complaint just now and shared link with friends I recruited to T-Mobile. 

I filed my complaint with the FCC!

It occurred to me that 2 of my lines are free lines added to my plan over the years and they now plan to charge 5.00 on those lines. HOW??????!!!!! 

Thanks for the link.  I filed a complaint also.  I will also hit up the BBB if I get no satisfaction

formercanuck wrote:

The "Uncarrier" has become .. just another carrier.  I recall when I had an AT&T plan 'for life'.  It wasn't either.  T-Mobile's "Price Lock", however is effectively immoral, as it does nothing 

I dealt with consumers when AT&T did this not too long ago, and they at least gave them an extra 10GB of HotSpot due to loosing HBO as part of their Elite plan. T-Mobile has offered nothing in exchange for the increases. Maybe a "StarLink connectivity will be included with all T-Mobile plans by the end of 2024 and that's the reasoning for the increase in price", but it's not. And that still would violate the Price Lock Guarantee. 

The "Uncarrier" has become .. just another carrier.  I recall when I had an AT&T plan 'for life'.  It wasn't either.  T-Mobile's "Price Lock", however is effectively immoral, as it does nothing 

You may also want to hit up the BBB.

TBH, if you have a 'price lock' , and it is not being honored by T-Mobile reps, start with filing a BBB complaint or FCC/PUC.  "Plan is retired" doesn't mean anything.  

https://www.t-mobile.com/cell-phone-plans/price-lock-faqs

TBH, the ‘price lock’ also doesn’t mean anything..

Para demostrarte que hablamos en serio, si hacemos un cambio de precio y decides irte, simplemente avísanos dentro de los 60 días y cubriremos el costo de tus cargos de servicio recurrentes de tu mes final.

Basically they're telling you "We're serious … but not really".  We'll just cover your last 2 months of 'recurring charges' (monthly service), and port/cancel you.  You'll still be on the hook if you have a device payment.

elwoodblues wrote:

Just finished filing my complaint with the FCC.  I had a very favorable impression of T-Mobile until today.  Now I know what was hiding behind the curtain -- unethical leadership.

I agree, even when I had worked for a competitor, I kept my T-Mobile service and would still recommend T-Mobile to my family rather than the competitor that I was working for at the time. I have since shifted my career into an entirely different field as I can't stand what carriers are doing to consumers any longer.