Forum Discussion
AutoPay Change Causes Us to Lose Phone Insurance Benefits
By forcing autopay users to pay with a bank account or debit card we are going to lose the phone insurance provided by our credit cards. In my case I get a $40/month autopay discount. So I have to ch...
I agree with 55 and older;
I joined t-mobile several years ago and used the same small/cheap/smart-phone for those years. only recently did I visit a t-mobile store where the 'sales' person talked me into another smart phone, much inferior, 'AND' a new contract; it was insinuated things would remain the same for the length of the new contract. Not so when now t-mobile changed 'their' terms for auto-pay using credit cards - no discount.
I for one am looking at other carriers and will continue to look for a change. Now 'not so impressed by t-mobile' and what they state that their customers are a concern to the company.
Just another company that uses ‘enticements’ to get customers and then change their requirements of those customers.
In the past I have ‘talked-up’ t-mobile to family and friends but that is changing fast.
There needs to be a consumers union to ‘require’ company’s to maintain those enticements offered when soliciting customers.
