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Keithwester1 wrote:

Nobody replied wow

It's almost 11pm on the eastcoast so don't expect a reply  until the morning. You can try sending Heaven a message.

Nobody replied wow

I don't work for Tmobile. This is basically a user to user forum with some Tmobile moderation.

Quizá @HeavenM the community manager might be able to help direct you to someone who can help.

Hola

Can you connect me to somebody who does work for T-Mobile 

You can try calling Tmobile.

I don’t use social media

Keithwester1 wrote:

Yes I want that deal if you want me to keep being your customer 

I don't work for Tmobile and there's only a couple of mods on the board but they don't have account access. Try using messenger on one of Tmobile's social media accounts like Facebook or Twitter to see if they can help.

Yes I want that deal if you want me to keep being your customer 

I don’t know why I can’t get the same deal or even better as a loyal customer