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Allie_C_Baker19's avatar
Allie_C_Baker19
Transmission Trainee
Hace 2 años

2022-2023 Network Issues!!

I have been with T-Mobile for years and never encountered any problems/issues until the beginning of 2022 and throughout 2023. I can not connect to the internet even though I have full bars on my cellular service. I tried wifi and still encountered the no internet and you are offline error prompts. I have also done the WiFi connecting and the same prompt would come up. It doesn't matter if I am only on Cellular or WiFi, the no internet connections occurs! I have a feeling it has to do with the merging of T-Mobile and Sprint! I have been with Sprint and hated their cell service but they were cheap. By the way, it is not the VPN because I can not connect to VPN if I have no internet connection. 

 

  • jayt83's avatar
    jayt83
    Transmission Trainee
    formercanuck wrote:

    Is this something that occurs all the time in most areas, or randomly.

    I.e. I have full bars, but no data.  I have seen/had many apps show up this year as 'No Service' even when my phone shows 5G UC.  Sadly, I toggle airplane mode, and its back to normal.   Ironically, I have some apps that are running (streaming audio) while the app shows 'No Internet connection'.  Android bug or NAT GW on T-Mobile's network… or both.

    It's T-Mobile's CGNAT doing that. Huge issue with ipv6 only network when you have all of your non-business customers using private ips so that they can share ipv4 addresses.

  • Allie_C_Baker19's avatar
    Allie_C_Baker19
    Transmission Trainee
    formercanuck wrote:

    Well...I can't say that they are the worst … in my area.  As far as support goes, they aren't that great.  As far as rural coverage goes - they have a long ways to go.  

    T-Mobile is more known for its urban performance.

    All carriers have their (not so) secret sauce.  Verizon it 'was' coverage.  AT&T … it was ?? becoming coverage and corporate.  T-Mobile it 'was' a scrappy urban 'uncarrier', now more known for high speed.  It has become closer to a carrier like AT&T/VZW in price, but currently has better performance.

    I had AT&T and Sprint before I switched to T-Mobile and I found that T-Mobile did have better performance. Apparently many of those carriers did get lost in that sauce😅! I initially went with T-Mobile because of the coverage benefits (I could travel through Europe without many fees!) and the lower prices. But, I agree with the costs becoming so similar to AT&T and Verizon. I think Verizon was far too expensive for its coverage, to be honest.