Forum Discussion
Check your bills CAREFULLY!
Beware: Please be sure to review your bills carefully. I would have been over-charged $65 and a $34 credit was missing - so in reality was OVERCHARGED $99 on current bill. Was on hold for so long I a...
Thank you for suggestion. However, I don't use social media. I never had a problem until late February/early March when T Mobile moved to only business customers getting their "dedicated team of experts". That level of customer service was a highly touted benefit when I switched to T Mobile. Trying to get anyone on the phone has been a nightmare. Customers have better things to do than wait on hold for hours. I think T Mobile is ok with customers hanging up in frustration. If not, then they should go back to the customer service of "dedicated experts" they promised to provide.
