Forum Discussion

brewbud1's avatar
brewbud1
Newbie Caller
Hace 3 años

data usage in mexico

if we go to mexico on vacation and use the 5 gig of high speed data...do we get ramped down to the 2g or 3g and is it included...OR...do we get charged for more data usage?

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    I've used 5GB in Canada (this past summer).  Sin cargo adicional.  It actually worked well (mostly on Bell).

    After ~1 week, I was getting my 5GB warning that I'd be slowed.  You won't get charged, but you'll slow down to ~2G ish speeds.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    Since you mention "5 GB of high speed" I assume you have a plan that includes international data/text roaming (Magenta or Magenta Max). If you read the terms and conditions it will tell you that your data/text remains included but drops to 3G or lower speed after your 5 GB of high speed data is exceeded. Once you arrive at our destination and turn on cell, you should get a text from TMO that tells you exactly what you are getting in that country. If you want more than 5 GB of high speed, you can pay for that option.

  • Thank you, Cali cat.  That's what I thought (about the data getting slowed down, but wasn't sure. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    It isn't just slowed down.  It's borderline unusable.  I roam up in Canada at least a couple of times a year.  5GB is very easy to burn though.  Once you go over 5GB in a billing cycle period, it's so slow, you will want to pay for more data or seek out WiFi.  

  • willymca's avatar
    willymca
    Network Novice

    Sounds like I’ll need to keep a close watch on data usage.

  • willymca wrote:

    Sounds like I’ll need to keep a close watch on data usage.

    or figure out where all the free wifi connections are and utilize them as much as possible for data consuming things.

  • formercanuck wrote:

    I've used 5GB in Canada (this past summer).  Sin cargo adicional.  It actually worked well (mostly on Bell).

    After ~1 week, I was getting my 5GB warning that I'd be slowed.  You won't get charged, but you'll slow down to ~2G ish speeds.

    thank you for the info!