Forum Discussion

mrbrazil's avatar
mrbrazil
Network Novice
Hace 4 meses

Don't get a 5G connection

Had Home Internet for almost 2 years now, working great.

In the last week, have been unable to keep 5G connection on the router, it goes to 4G after rebooting and stays there. I have replaced the router, same issue. My phones still have 5G connection during this time, any hints on what could be the issue?

  • Ralphcma's avatar
    Ralphcma
    Network Novice

    I'm having this same exact issue after upgrading to the new router/mesh combo. Previous modem worked fine. This one also did for a couple days and now stays stuck in 4g.

     

    This is even adding an external antenna thinking that might be the issue. Any help on this would be greatly appreciated!