Forum Discussion

Summerlovespanc's avatar
Summerlovespanc
Network Novice
Hace 3 años

E911 adress update in order to use wifi calling

I have recently switched phones to the new pixel 6 and now I am unable to make calls using wifi. I have gotten a notification saying I need to update my E911 address but when I try to do so from the TMobile website, it will not even let me change the address. How can I resolve this issue so that I can use wifi calling again? Thanks in advance. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    You can give Customer Care a call at 611 or reach out to the T-Force Team via Facebook or Twitter and have them update it for you.