Forum Discussion

Sounder1964's avatar
Sounder1964
Network Novice
Hace 2 años

home internet app

Hey T-Mobile your home internet app is almost worthless.  The good is the map on where to put the gateway.  The bad is the connection status and connection quality metric.  I am currently at 1.39 mbs download and the connection quality has my connection as very good🤣🤣🤣🤣.  

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    If you have an Android device, you can install the CellMapper app and pin point where your ‘tower’ is.

    Similarly, use the ‘More’ feature on the app to determine the ‘Advanced Cellular Metrics’ and what bands/frequencies are in use.

    This is a bit if a red herring tool.  LTE or LTE + n71 will give me 'Very good' but not-so-great performance (170Mbps/70Mbps) while LTE + n41 will give me 'Good' but better performance (+400Mbps/20Mbps to 550Mbps/60Mbps).

    You may also be a victim of ‘deprioritization’.

    There are a few other threads on this where images of cellular metrics are posted.