Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
Like many others on this board, I'm going out of my way to try to find a way to recognize outstanding customer service. When it is exceptional, it is worth nothing. I spoke with Nacole on the main customer care phone line today. I was having problems with my trade in for a new phone and getting the right bill credits. I did not expect things to end up in my favor at the end of the call. But she was patient, helpful, and took extra steps to make things right. I could not be happier and she should be commended for her work today. ¡Gracias!
