Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
I went to the T-Mobile store today at14169E Manchester in St. LOUIS COUNTY. Darla assisted me and she couldn't have been more helpful!
She helped me with my phone issues and was very empathetic to the difficulties I was having.
She set me straight re;my phone and helped me better understand the internet service I had started but not yet used.
This experience was in sharp contrast with the one I had about an hour earlier the the Apple "Genius Store". That person was dismissive, unattentive, and seemingly couldn't wait for me to leave. This is though our interaction didn't even last for five minutes. This, after I waited almost a week for my appointment.
Darla, at T-Mobile was quite an improvement over that experience.
