Forum Discussion
i hate home internet service
My dam wifi goes out each and every freaking day 10 times or more!!!!!!!!!!
I live in a basement apt I only 1 window to place the stupid tower in and i get horrible horrible service I'm going to look for better service!
I live in city limits of Columbia Missouri there shouldn't be this much outage!!!!!!! I've even received a new tower unit didn't help anything.
I hate this service that's out more times of the day than I'm able to watch!
I'm pissed off!
I need a signal booster I can put outside and connect to the stupid weak tower!
- KnorkNewbie Caller
Mine was kicking me off vpn multiple times a day. When I called to find out what was going on, they suggested I just "work at different times". As if my employer would allow that.. or as if I can graph when they aren't going to be throttling service.
When I called again and mentioned I was going to cancel before my employer fired me, my service magically fixed itself.
- formercanuckSpectrum Specialist
Are you sure that its a TMobile tower?
In theory, if you can see it, you should be able to get ‘very good’ or ‘excellent ‘ signal on the TMobile app.
You may want to place a call to the TMobile Home Internet service line. They can pull stats from your device
- blackowl1926Network Novice
i live in a mobile home and can see the tower but you are right the service dropped so much i went and got different service for my pc’s and since they need wi-fi to make signal work for the phones i kept their bad internet for that, and now the service is down and can not make calls other than for emergencies ><
- formercanuckSpectrum Specialist
In a basement, you may want to see about using an external antenna (if you have the g4se model).
Tbh, i haven't had many issues where i am in suburbia
- nc1037Bandwidth Buddy
It might not be a good internet solution for you in a basement apartment. Some gateways support external antennas. The best place to learn more about this is Nater Tater YouTube channel.
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