Forum Discussion
New Phone Won't Load Anything Outside of Home
I recently got a new phone and I’ve noticed issues when it comes to trying to do anything when I’m not connected to home Wifi. I have unlimited data and 5G network, but whenever I try to search anyth...
You could always remove your physical SIM from your old device and put it in the new one. Otherwise, you should be able to convert the old PSIM to an ESIM in your my.t-mobile.com account.
Did you call in or go online and update the eSIM?
