Forum Discussion
amandamennell
3 years agoNetwork Novice
New Phone Won't Load Anything Outside of Home
I recently got a new phone and I’ve noticed issues when it comes to trying to do anything when I’m not connected to home Wifi. I have unlimited data and 5G network, but whenever I try to search anyth...
- 3 years ago
You could always remove your physical SIM from your old device and put it in the new one. Otherwise, you should be able to convert the old PSIM to an ESIM in your my.t-mobile.com account.
amandamennell
3 years agoNetwork Novice
I don't really understand what you mean by that. When I recieved it, I just transferred all my data from my old iPhone to my new iPhone via iCloud (it gave me temporary free iCloud so I could do it) but I did nothing regarding the SIM card. My old phone was an SE 2020 so it had a physical SIM card and not an eSIM so eSIM is new to me… I don't really understand the difference between the two.
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