Forum Discussion
New to TMobile Internet and service drops intermittently
I have been using T Mobile internet for last 2 months. Here are my experiences
- I use internet for work, video calls, streaming and live tv
- I love the idea of wireless and ease of install. It was peachy
- Main issues are a) We suddenly loose service for a minute or two 2. It was happening between 10:30am and 12 noon but recently it also happened in the evenings
- For example, we lost connection during the NFC game over the weekend for about 5 minutes; that was a bummer
- At times, during video call, the internet will be noticeably slow
- You need to do something soon to resolve these issues before people start to switch
- Saw the recent negative ad from Xfinity and my wife and were able to relate to it.
Please look into it. Thanks
Been there… typically during a zoom call, it will 'die' then reconnect, and ssh console will be awful laggy. Home internet is low on the service priority. I hope it gets better once they deploy 5g at the site near me.
Same issue here in Vero Beach Florida. My gateway reports a "good" signal (3bars) consistently, but the actual internet feed comes and goes, verified by a speed test. Very frustrating. I've called support multiple times and they say it's a tower issue and that it's bring worked on. Have heard them say this for the last year now.
