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deeznu75's avatar
deeznu75
Network Novice
Hace 2 años

no MMS on GCI towers

I am unable to recieve or send MMS messages when connected to GCI towers in Alaska. SMS, call, and data all work fine. The issue appears whenever I am on GCI network, and disappears when I drive through an area with t-mobile coverage.

Here are the details of my issue:

  • Google Pixel 6a
  • Android 13 build TQ3A.230605.010.A1
  • T-mobile prepaid

 

Error messages:

  • Message expired or not available
  • Trouble sending

 

Here is what I have tried:

  • various recommended APN configurations
  • Ensure my plan and balance are valid
  • Restart phone and reset connection with airplane mode
  • switch texting apps / clear and reinstall app
  • disable wi-fi calling
  • update android

while these solutions worked for others, they did not for me. What are the next steps towards finding a solution?

  • deeznu75's avatar
    deeznu75
    Network Novice

    also tried activating an ESIM which did not work