not receiving texts sporadically

GMBeyer7 wrote:

Recently ported my number over from Verizon, along with 6 other family members.

 

I have a note 20 ultra and am randomly not receiving texts.  Happens more in group texts, but some individual ones too.

 

I can't pin it to only iPhones, since I missed 2 android texts as well...but the majority are from what seems to be certain iPhone users.  Some will come thru from them, but the majority won't.

 

No one in my family is having issues.  2 of my brothers are in a group thread I'm in, one has an iPhone, the other a pixel and they are receiving everything.

 

I'm using Google messages, and tried Samsung messenger as well.  Issues both ways.

 

I've done every trick t-mobile has suggested.  Had their tech support walk me thru resetting the network on my phone, they also did it on their end.

 

They haven't said to do a factory reset...before I try that on my own, does anyone have an experience like this and a solution?   I hate factory resets so I wanted to try here first.

 

I have no issues sending texts, and everyone receives them fine.

 

Thanks in advance

Hola. 

Did you ever get this resolved? I, too, have had this issue. I don't know who or how many messages I have missed until someone calls or emails me to ask why I have not responded. I also contacted T-Mobile multiple times and have done all of their tech suggestions. 

Please let me know if there is a solution. 

Gracias.