Forum Discussion
Phoenix Internet Down
Anyone else having issues connecting to the TMobile Internet on their mobile devices? Tmobile exhausted all efforts in troubleshooting my Samsung S23 Ultra. I think this maybe a large scale national issue. I can make and receive calls and texts. Only data is affected. I live in Phoenix and am an Uber driver. I drove 10 miles away and still had the same issue. I'll come back and update once it's fixed. Best they can do is create a support ticket. The tech support rep stated they have received several similar calls regarding a similar issue in other US markets. Hope it's fixed soon!
5g internet is still not working
any one else?
Local cell back up. Good signal and speed. 2:30 pm AZ time.
Spoke to Tmobile tech. He confirmed my local site is down and has had problems for last 3 days. No eta at this time. They are working on this and other problems.
The cell tower that I am on now on is: CGI 31026022029569. Dont know what the local tower is at this time. Will document if it comes back on.
I meant 150 Mbps and now 5 to 15 Mbps
my local tmobile cell site is .25miles away. It is apparently off the air. Signal level dropped 20dbm and now on a further site. Experiencing less signal and much slower speeds. I have 150mpbs before this failure. Now i get 5 to 15mpbs or close to 0. So there is a problem. This was happening once a day and now all the time. 44th ave and cactus cell site.
TBrieaddy wrote:
5g home internet down in phoenix/Glendale AZ all day . Is there a outage? 4/23
According to Downdetector there doesn't seem to be an issue.
5g home internet down in phoenix/Glendale AZ all day . Is there a outage? 4/23
SF Bay Area - phone says 5G but not loading any pages. play store won't load. apps won't update. can't even get on google home page. I'm on a galaxy 5 Zflip.
