Forum Discussion
pihone 13 missed calls - callers report no ringing just silence, then VM - I don't see anything in call log either
This is on my iPhone 13Pro.
I have had reports from multiple folks that they have tried to call and yet my line does not ring. They state that when they call it just hangs in silence for a while (again to ringing to them or me) and then it goes to voicemail. On these occasions it does not show up in my call log either - so I have no visibility to calls I am missing. My only insight comes when I text saying that they have tried to call multiple time but the phone won't even ring. This has happened from multiple callers over an extended period.
I have done the call center trouble shooting without success including them saying they would evaluate the local tower (even though I am not 100% convinced it is just while at home).
Cell signal typically toggles between 2-3 bars 5G and 2 bars 5G UC. I have tried wi-fi both on and off and can't specifically pin point that as the issue or fix either.
VERY FRUSTRATED
I had the same problem and it turned out it's the lack of service from TMobile. An associate told me that the nearby tower isn't close enough to provide me with service although I'm still paying for it. It's a contract violation on their part and I wish enough people would come to realize this. ATT offered to pay my phones off to switch over. ¡Buena suerte!
I am not sure if this will help or not.
With your phone facing you, look at the left side of your phone. On the narrow side of your phone is a very small switch built into the side of the phone. If it is showing pink it is blocking out calls. It has to be just the same color as the phone to accept calls.
i hope this does it. Good luck.
