Poor Data Service in Battlefield Blvd and I64 Area, Chesapeake, VA

Dear T-Mobile Support,

I am writing to report a significant issue I've been experiencing with my T-Mobile service over the past few weeks. I am using an iPhone 14 Pro Max, and I have noticed that whenever I visit the area around Walmart and Sam's Club on Battlefield Blvd in Chesapeake, VA, as well as other stores in that vicinity, I encounter severe data connectivity problems.

Despite having a full 5G UW (Ultra Wideband) connection, the data service is almost nonexistent or incredibly slow to the point where it becomes unusable. This issue persists across different locations within that area, which suggests there might be a problem with the tower servicing that region.

Could you please investigate this matter? It seems like the tower in that area might need maintenance, or perhaps the capacity needs to be increased to handle the traffic more effectively. I would greatly appreciate it if you could provide some insight into what's going on and what steps T-Mobile is taking to resolve this issue.

Richard