Forum Discussion

shivn33's avatar
shivn33
Newbie Caller
Hace 3 años

3rd party apps not working on data

Hello, I have had this issue since Jan '22 and have worked with both t-mobile and apple support numerous times yet the issue persists. For some reason, my 3rd party (non-apple) apps do not work on c...
hiker_52's avatar
hiker_52
Network Novice
Hace 3 años

I am having the same 3rd party Apps issues. I have a I-phone 13 mini, OS 15.6. Went to my local T store where those guys did all the usual stuff, changed SIM card, reset, enabled, disabled, checked rechecked, etc etc. to no avail. Tech fellow finally said " oh its a bad device you have, go to Apple and let them run their diagnostics" I said " Well all the apps were working when I had Verizon"

Anyway, asluck would have it I have Best Buy near me where I purchased the phone 6 months ago, they ran the trove of diagnostics and as expected…….all green no issues! 

So like many others here in the community, and those I found on the Web, I find there are issues with OS 15 system and T-Mobile cellular and apps connectivity 

Pregunta:

  1. Has anyone ever gotten a solid answer from T-Mobile on them working with Apple to actually fix the issues? 
  2. Has anyone actually had solid recommendations from T-Mobile on how to proceed with a useless phone and their recommended fix?
  3. Since T-Mobile not only sells Apple products but those like me who change over to T-Mobile with an Apple phone, there has to have been enough issues that both T-mobile and Apple are addressing the issues. 

Thanks for any help or input