Anyone fed-up with horrible coverage from TMobile

I'm over in the Northeast Boston Mass, about 20 minutes north.. 3. Mi from my last address which I had great service... And literally since I moved in June I've had the worst service and internet service ever... I love T-Mobile in their customer service. They are usually willing to do whatever they can! However, not all their techs are trained the same and if you go through the app into the help area to the technical support number, it is actually a different technical support that you get when you just call the basic 611. I had one rep telling me I had absolutely no service in my area and that I should just cancel it. Where it said I have extended 5G 4G LTE range and I can actually see the tower from my bedroom window. I just recently bought a Google Wi-Fi range extender router.. does seem to help. However, because T-Mobile service is still getting a spotty reception, the Google Wi-Fi does go down at least once a day when the Google Wi-Fi is working. It definitely helps increase the T-Mobile router. I used to have the original 5G router that they placed out which was made by Nokia. Absolutely terrible, overheating like no one's business.. I'm constantly getting spam messages.. after switching it definitely made a small improvement.. I understand having some high traffic areas but like other people are complaining when you pay 3 to $400 a month for four lines and internet plus phones on the plan. It's an awful lot of money to put out to have 50/50 coverage! I still even have my old Wi-Fi range extenders from T-Mobile to help draw even more of a signal in which they don't even offer anymore... Lol it's tough. One technology is changing like this.. But at the end of the day they really should be offering people that have to call more than three times a month to deal with internet issues.. The person that helped me last had me do something a little bit different. This time They had me unplug my router and keep it unplugged while they can figured my network from the other end. Once they were done then I plugged my router back in and it seemed to help improve slightly for sure... But still 60/40 is not that much better than 50/50 lol

I hope they get this figured out soon because if this persists, I can see a class action lawsuit happening in the future! You can't take people's money without guaranteeing something.. or what's the point of having the service in the first place? At the end of the day, not every single contract is going to stand tall. It's going to be on the side of the consumer eventually! But at least they have really excellent dedicated technicians and people willing to go out of their way to help you on the other line. That's the one thing I can say about how much I love. T-Mobile is their customer service is good!

I remember back in the day starting out at a kiosk with cellular one which eventually became singular wireless and then turned into AT&t... That service was pure s***..lol call you after 9:00 when it's free 🤣🤣

So I think I'm a little more appreciative of the changing technology and everything going on. However, it would be nice to see better service all around!