Forum Discussion
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
@HeavenM can pass the word up the chain.
Today is 7/2/23 and I was on the phone with a customer service rep by the name is Jonamay@T-Mobile and they were FANTASTIC!!! Do you hear me!!?! I am PRAYING that this message gets relayed to whomever can send it to JONAMAY@T-MOBILE!! I was having issues with my payment arrangement, and Jonamay assisted me in every possible way. The customer service was IMMACULATE. Our conversation even disconnected and Jonamay called me RIGHT BACK to make sure whatever I needed was handled before the phone call ended. Thank you so much TMO! I also was a mobile expert in the retail store in Bessemer, AL, and I would bend over backwards to assist customers, so this moment came FULL CIRCLE because someone MADE SURE to handle my issues. Good customer service STILL EXISTS! Thank you TMO, and THANKS AGAIN, JONAMAY.
