Forum Discussion
GB45
Hace 2 añosNewbie Caller
how to leave a good customer service review?
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employ...
- Hace 2 años
@HeavenM can pass the word up the chain.
tjayy
Hace 5 mesesNetwork Novice
This is my first time leaving a review on T-mobile as well as my first time leaving a review for customer support in general. I had been on the phone with Mary B. for 2 hours and 10 minutes and she was able to resolve all the issues that I had. Her professionalism, positivity, and patience made it very easy to handle my situation. I am writing this review in Hawai'i so given the timezone it is over midnight by the time we were finished. If you are seeing this review, I would like to thank you again for the assistance and service that you were able to provide to my mother and I over a phone call.
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