Forum Discussion
samsung S22 ultra stopped working
Does anyone have an issue with their phones after the October update? Mine will not connect to then network, drops service, does not have service for hours at a time, won't switch from cellular to Wi...
I tried the network reset, master reset, new sim, esim, on phone with Tmobile and Samsung Tech Support for 90 minutes each and at the end of the day, I had to buy a new device because mine is :
- Not purchased from T-Mobile so all they could do was offer me an upgrade and a credit on my bill for the time that I was not able to use my phone.
- 3 months out of warranty by Samsung, so all they could do was extend my warranty so I could send it in for diagnostic/service and check for phys/liquid damage but I would be without out a phone for "XX" number of days. If they found any damage, I would have to buy a new phone. So, I upgraded my device since I have missed so many business phone calls.
I shouldn’t have to do this since it was a manufacturer software update that caused the issue.
