Forum Discussion
Unable to access YouTube, IG, NetFlix on mobile data
Just got my son a new Samsung S22 as we thought his old phone was the issue as he's unable to access YouTube, Netflix, Instagram, etc. while on mobile network. It works fine when we are on Wifi. Also...
My son, too! Today we spent HOURS at both Apple store and TMobile. Because no one could quite figure it out, we were given a brand new phone by Apple and a brand new SIM card from TMobile. Problem still exists. It seems to only effect sites/apps that have video or game graphics: YouTube (app and site), Netflix (app and site), Snapchat, most games, etc. We have all new equipment. At the Apple store they put our new SIM card in a BRAND NEW phone and they claim it's a SIM issue. TMobile "tested" the SIM and claims it is working fine. I have no idea what to do next! Help!!!
Did all of you have screen limits at some point on you phones? (We've tested with them on and off)
Or do some in family have Magenta vs Magenta 1.0? Grasping at straws here…
