Forum Discussion

Tt78sycy's avatar
Tt78sycy
Roaming Rookie
Hace 2 años

samsung S22 ultra stopped working

Does anyone have an issue with their phones after the October update? Mine will not connect to then network, drops service, does not have service for hours at a time, won't switch from cellular to Wi-Fi or Wi-Fi to cellular without me having to turn, my phone off multiple times. It was working fine until the update. All of my apps are updated and the software is the latest one. Also, my battery drains excessively fast now because it is always searching for service. places I used to have great coverage and service no longer works.

  • rpagan53 wrote:

    I'm having the same issues for the past month and I don't think the problem is with Tmobile I think the problem is with Samsung, they want to force you to have to update your phone so they can make money.

    dont think thats it either..the most current issue has cropped up with the S21, 22 and 23 after a security patch Samsung kicked out..this is affecting those on both ATT and V..as well as here..

  • Has any fixed this issue? I have an ultra 22 that was a legacy Verizon that is no longer connecting to T-mobile. I ran thru all the troubleshooting steps, ran a 5g Diagnostic and is fine. I can see the tower, but the phone say searching for network. Can't receive calls/msg/data  , unless on WIFI. I am assuming its an update on Samsung, but its not easy to roll back codes. Is T-mobile working on a fix, as I assume its an authentication or security patch issue with the towers

  • Foncvd's avatar
    Foncvd
    Newbie Caller

    Also have s22 ultra and same issue as you all. I wonder how soon this will be fixed

  • Mikeayer's avatar
    Mikeayer
    Network Novice

    Just happened to me with the s22 two times and the s23 currently and had to replace the phone every time. 

     

    Solution don't buy your phone from T-Mobile by directly from Samsung unlocked

  • Mikeayer wrote:

    Just happened to me with the s22 two times and the s23 currently and had to replace the phone every time. 

     

    Solution don't buy your phone from T-Mobile by directly from Samsung unlocked

    why? you’ll see others in here posting that are using former Verizon phones and or purchased directly from Samsung.. as well as the fact that i posted links from Verizons site showing the same exact issues..or is TMO at fault for their issues too?

  • Scoobyism's avatar
    Scoobyism
    Roaming Rookie

    My Galaxy s22 ultra started dropping cell signal after I got thr tmobile home internet. I have to reset my network settings every time I leave the house. Any find a fix for this?

  • CSSOUDERS wrote:

    I as well have been having limited to no cell coverage for the last several weeks, I've reset the phone, switched to a esim . I'll start with some 5gUC , then drop to lte, then to no bars , it's been since the October update for me as well. I'm frustrated as all get out. I'm hoping the new android update comes out asap to hopefully repair whatever it is. Service in my area generally is good 5GUC. I have a locked S22 ultra.

    Same exact issue I am having with my S22 ultra.

  • CSSOUDERS wrote:

    I as well have been having limited to no cell coverage for the last several weeks, I've reset the phone, switched to a esim . I'll start with some 5gUC , then drop to lte, then to no bars , it's been since the October update for me as well. I'm frustrated as all get out. I'm hoping the new android update comes out asap to hopefully repair whatever it is. Service in my area generally is good 5GUC. I have a locked S22 ultra.

    I have had issues for well over a year now. I hoped it had to do with switching to T Mobile internet. However, it doesn't seem to be any better no matter what I do. I would like to know what to do wo upgrading. But I don't think I will have any other option