Forum Discussion
T-Mobile doesn't seem to care about existing customers
I have had T-Mobile for cell service and home internet for almost a year and have been very happy with them to the point of bragging about them to other people. On Tuesday March 7th I was experienci...
The sad thing is, is that after all of us posting on here regarding our different problems, they still continue to ignore all of it. One would think they would strive to be better because of the other competition that is out there.
WORD OF MOUTH IS YOUR BEST AND WORST ADVERTISEMENT!
The word of mouth here is..... Switch to a better carrier.
What do they not understand about all of the negative ratings and unhappy customers?
Do they even care?
It's sad, because I used to give them a 5 star rating. They were good when I first switched over to them some years back. But now? I won't even recommend them to anyone.
All I ever get is:
The towers are being worked on/upgraded. That has been 15 months now!
Come on T-Mobile! Get with the program!
Your name and reputation is definitely going down the tubes!
