texts not received from other carriers

Peter2023 wrote:

Hola,

I was wondering if this issues has been resolved. Just recently ported my phone from Verizon to T-Mobile back in the beginning of January 2023. Everything was well until an update a few days ago. I have an android S22 phone and I cannot receive texts from Verizon Iphones and older model androids. They can read my texts and we can both make and receive phone calls from each other. 

 

The T-mobile store people told me they have exhausted all options. We did factory reset, network reset, technical support where they reset something, changed to a different S22, and still no luck. One thing though, the texts was received when we put my S22 sim card into an older model S 10 test phone they have at the store. They actually suggested that I should go back with Verizon 🤣

 

If possible, somebody please respond. It can be frustrating missing a text from potential business or worst a significant love partner.

Same here, they tried everything they could and threw there hands in the air and said. We don't know what is wrong. And the store told me I should switch back to Verizon. The employees working at these stores must know that they don't care about their customers. Te deseamos la mejor de las suertes.