Forum Discussion

rickelad's avatar
rickelad
Newbie Caller
Hace 3 años

why do I get 4G LTE signal when it shows on the map in my area that there is 5G Ultra coverage?

There are pockets in my town that don't get any signal at all.  Coverage map shows 5G Ultra Coverage - makes no sense.

  • brand new sim card when you got that phone or did you swap your old sim into the new phone? and if so what was the previous phone?

  • Some say that although the capability of 5G is almost everywhere, it is actually not up and running everywhere. and this is what I confirmed from the phone service company as well. and phones and services indicate “5G capability” so they are set up to run on 5G, but doesn’t mean it will, it just has the technology in it prepared too. this is what the tech support has indicated.

     

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    The 5g , and to a lesser extent  5g UC indicator are software programmable.   My phone will display 5g even when I have B2/B66 only.  Specifically B2/B66 as 'anchor' or primary band.  If it was B25/B41 or B71 as primary,  then my phone will show lte.  The UC indicator is a little different,  as it will show with n41 5g, and doesn't always enable/disable immediately with or without n41.  5g generic indicator is based on tower/site programming.

  • hey quick update: without changing my SIM, I moved outside my immediate neighborhood and it went to "5G UC" (almost everywhere else too & I drove a lot! lol)

    ill do a speedtest at the end of the month when I have data to burn :)