Forum Discussion
2.4g devices not connecting to T-Mobile Home Network
Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Shark IQ Robot vacuum is one device that will not connect to 5G, it says it can only connect t...
Yall are making this WAY harder than it has to be.
1. Open the T-mobile Internet app
2. Go to the Network tab at the bottom
3. Click on the "+" sign to add a network
4. Add in the information for a 2nd network and change the frequency band to 2.4 GHz.
Done. Easy. Now you have 2 networks and 1 is 2.4 only. I had to figure this out myself as this thread was trash.
Both Nokia (cylinder) and Arcadyn (cube) default to 5 and 2.4G sharing the same SSID. You can log into the web interface 192.168.12.1 and select separate SSID for each and that will allow you to use different SSIDs and passphrase. After you do that, if your 2.4G device requires an app from your phone or laptop to setup wifi, then you have to make sure your phone/laptop is on the same 2.4G wifi. Once setup is completed, you can set your phone/laptop back to 5G.
