Forum Discussion
Internet 5G residencial
I just received my gateway KVD21 (switching from Verizon 5G) and while I am able to connect my devices (phones, laptop, DirecTV Genie 2), I am unable to get the apps (Netflix, Paramount+, Prime, etc....
@Dhammie it appears you have performed all of the standard preventative maintenance. I would start calling Direct TV customer support and describe your symptoms. Especially since other devices can connect to the T-Mobile gateway and get internet access, the bottleneck seems to be Direct TV.
Let us know what happens.
I've had 5g home internet for 6 days now and I'm perplexed. I am often getting the wifi is on but no internet message. So I've rebooted my gateway perhaps 7-8x. Set up a separate 2.4 network for my Ooma phone as Ooma tells me that 5g wifi won't work with VOIP. Interesting side note is about 7-8 pm every evening my Roku box seems to slow down and buffer more. My cell phone is set up for 5g wifi and it too seems to fluctuate in the evening. I am honestly quite frustrated that out of the box there's no 5g signal to speak of in my area and I'm trying to configure 4g lte on everything. But WHY am I still getting wifi on but no internet connection messages? Sigh.
