Forum Discussion
Aladdin Connect
I recently upgraded from the silver Gateway to the new black one. The black one is an Arcadia KVD 21. You can find that information on the back of the black Gateway. I was able to reconnect all my al...
It worked fine on the 5g Silver Gateway - 5g isn't the issue. Per Genie Aladdin Connect, it's an issue with the Black Arcadia KVD 21 Gateway. - Genie Aladdin Connect already knew there is a problem with the New T-Moblile black Gateway They immediately asked me it I had an Arcadia Gateway - They had me read the model number off the back - yep it's an Arcadia. It's an issue that T-Mobile needs to correct.
