Forum Discussion
Chamberlain garage openers can't connect once again
Both of the my garage door openers stopped connecting to the internet 23 hours ago. This issue happened a couple of months and was resolved about 3 weeks ago but it has started up again. The issue ...
BlueSurf wrote:The only way to fix your issue is to get a router and plug it into your T-Mobile gateway.
This problem took two weeks to figure out. It was confirmed by the last engineer I spoke to at Chamberlin. Your garage door opener wants to shake hands with a router. Your T-Mobile gateway signals I am a cell phone and this is my number ### ### ####. The garage opener says no thank you.
I have T-Mobile and I hooked up an Orbi with the garage door and immediately all the issues disappeared
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That would indicate that whoever you spoke to did not give you accurate information. Adding a router to your TMO does not change the IP address of your router so the theory about phone number is not true. Additionally, I have had no problems with both my Chamberlain Wifi openers. I think by adding the router, all you did was refresh the IP address and that solved the problem. You could have done the same thing by disconnecting your Chamberlain, then setting it back up again.
