Forum Discussion
Fire TV's won't connect to Home Internet
I have had TMobile home internet for quite some time now. I have two Insignia Fire Tv's that were working just fine with the home internet up until a month ago. They will connect but it says there is...
Yes the fire tv remotes use the network to communicate with the TV. I figured out what was wrong though. I went into my gateways settings and noticed that fire tvs connection was diabled. I'm not sure why this was but after I enabled them again and restarted the TV and the gateway they connected again without issue. So the problem has been fixed.
By the network adapter specifications I am referring to the version of wireless standard it operates by. The model(s) of the two Insignia Fire TV's with a search online for the specifications for them should provide the information. Since they are Insignia they are from Bestbuy I am guessing so that might be a place to start.
Say the Fire TVs are new, new and support WIFI-6 (802.11ax) then they have the same radio technology as the gateway. If they are a few years old then they may only support WIFI-5 (802.11ac). They should still play pretty well if that is the case. If they are older and only support a prior version of wireless technology/standard then it might be a little more challenge.
If you have an older wireless router there that you had them connected to before the T-Mobile gateway and they connect to it then you could connect it to the newer gateway and build a workaround. If you have a range extender that will link to the gateway and they connect to it then that might be another option. The best option is to get them to talk to the gateway direct on the best radio frequency possible.
So, knowing how the TV communicates on the wireless network is necessary to know to provide a better more accurate suggestion.
