Forum Discussion
G4SE Internet Unstable as of Tuesday 1.03.19 Firmware Update Problem. Gaming and VPN Connections Dropping frequently.
After 6 months of great service, i started having connection stability issues related to gaming and VPN connections staying stable. Starting on Tuesday Oct 1st my connections would randomly drop. A...
Just as a note: If you 'can' exchange at a store, I'd recommend it.
I received my replacement (g4AR came in to replace g4SE), however, it was effectively dead on arrival. Tech support couldn't get the WAN side to work - my SIM worked fine on existing G4SE, and shows on G4AR, but 4GLTE shows CQI as 0, and 5G doesn't show anything. When shipped, I was told to use my existing SIM in new device (new device didn't have one), rep told me to exchange it at the store (the new replacement!) - store wouldn't replace it, as it was listed as 'warranty exchange' !?? Now I have to use my original which has to be shipped back and until they get it - they won't issue a replacement for the defective G4AR
After an hour of deaing with another home internet tech - they are sending .. another device
As an extra note: Before exchanging through shipping take pictures/video of packaging to avoid 'issues' with returns, as others have mentioned issues with exchanges/returns.
