HP Printer Wireless Set up Issue

unclejoe00 wrote:

Hola iTinkeralot,

So the only thing that changed in my setup is that I now have the 5g home internet wifi device instead of using internet through cable company.  So my wireless printer has been working this whole time from when I originally set it up so it is not like any ports would have been blocked or firewall rules would be causing issues since then the wireless printing would have never worked to begin with, correct?

My OS is Windows 10 and I did disable my Windows Defender Firewall security temporarily and tried configuring wireless printing again and get the same error that has to do with MAC address filtering and disabling that on my router. When I have the printer plugged into USB, it is showing as IDLE, and when I unplug it from USB, it shows as OFFLINE. At least I can print when I am connected to USB for now.  It may be that the printer is pretty old?  I am planning on getting another printer in the near future anyway so hoping that a newer one I won't have this issue.

Any other suggestions on the MAC address filtering and how I can possibly disable that temporarily?

¡Gracias!

 

There is no way of your printer to know whether it is being filtered or not so the error message is just a guess or generic message. If your printer is setup for a static IP that was working on your previous WIFI network, then it will not connect on your TMO WIFI since it defaults to a subnet that is most likely different than what you had before. If this is the case, I would contact HP and ask how to set your IP back to auto.

When your printer is connected to your PC via USB, it is no longer a networked device so that is why it works the way it does.