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unclejoe00's avatar
unclejoe00
Newbie Caller
Hace 3 años

HP Printer Wireless Set up Issue

Since setting up my 5g home internet device, I am not able to connect my HP Photosmart C4599 wireless printer to it. I reinstalled it on my home computer which connects to the modem with ethernet cab...
internet residencial
impresora
Cali_Cat's avatar
Cali_Cat
Bandwidth Buddy
Hace 3 años
unclejoe00 wrote:

That is interesting since my home computer is as old as my printer and doesn't have a wireless card in it so I have it connected to the 5g internet device with Ethernet cable so not sure what it would be using. It might be combined one automatically since it is not using a SSID when using Ethernet cable?  I just tested using the 2.4 GHz SSID from printer and still not working, but now the showstopper might be that I can only connect to 5g device over Ethernet vs Wireless and can't chose 2.4 GHz SSID.

Ethernet should work too. Your printer may not be compatible with the default WIFI encryption spec. Even if turns out to be the case, you would likely have to reduce the security level which leaves all your other connected devices at risk. Unfortunately, you can't set the security level per device.