Forum Discussion

denniskosko's avatar
denniskosko
Newbie Caller
Hace 2 años

MyQ (Chamberlain) garage door and Gateway 5G router not compatible

Is there a work-around to make the two devices compatible?

  • There is another thread around here regarding this issue (Im too lazy to find it for you).  But t.he recommendation seems to be to add a WiFi extender and connect the Chamberlain to that  

  • No  it didn't work with the first or 2nd router and Vivint is telling me Tmobile internet doesn't work with Vivint home security.

  • Cheryel14's avatar
    Cheryel14
    Network Novice

    If you are having this issue save your self the time and trouble follow these steps. Hold the rectangle in the middle of the arrows for 10 seconds. Press and release the yellow button 3 times. Go to your phone WiFi settings and connect to your MyQ network. Once connected click to go into the settings of that network and turn off limit IP tracking. Then go to the MyQ website http://setup.myqdevice.com and select start select your normal WiFi network and enter your password. You should then hear a series of beeps and it should connect and should show up on your app.